Ministry launches digitised Immigration Support Services Platform
The Ministry of Home Affairs, in collaboration with the National Data Management Authority (NDMA), has officially launched the digitised Immigration Support Services (ISS) platform.
A release from the Ministry said this milestone marks another major step in the Government’s ongoing efforts to modernize public administration and improve service delivery through technology.
The new online platform, accessible via https://eservices.iss.gov.gy, now accepts all immigration applications electronically. The release said that this includes applications for employment, business, student, and visitor visas, as well as extensions. Through this platform, applicants can conveniently register online, upload required and supporting documents, and complete payments either at the Ministry or through Mobile Money Guyana (MMG+).
To ensure inclusivity, walk-in applicants will continue to be accommodated. Applicants will have access to a dedicated system at the Immigration Support Services to complete their applications independently, with staff available to offer guidance if necessary, the release added.
Speaking on the significance of the initiative, Minister of Home Affairs, Oneidge Walrond, underlined that the system represents a major leap forward in public service efficiency and citizen accessibility.
“For citizens, this new system offers significant benefits, shorter wait times, reduced congestion at service counters, and the convenience of applying anytime, anywhere from home or office. This means greater accessibility to immigration services and faster overall processing, contributing to more efficient and citizen-centric service delivery,” the Minister said.
“The Ministry is bridging traditional service delivery with modern technology to create a future where digital solutions simplify lives and strengthen institutions,” Walrond added.
